Run your venue on LaroCourts

Setup wizard

Tap Add a venue in your venue dashboard. First give the basics: venue name, web address and city. Then the setup wizard walks you through 8 short steps. It saves as you go, so you can stop and come back on any phone or computer.

1. Your courts (required)

   Add every court players can book: its name (“Court 1”), sport, indoor or outdoor, and the normal price per hour.
2. Opening hours (required)

   The time you open and close each day. Tap a day to mark it closed. Players can only book inside these hours.
3. Peak prices

   Charge more at busy times, like weekday evenings. We suggest about 25% more than your normal price. See Prices.
4. Photos

   Upload photos straight from your phone. The first photo is the cover players see in search. Tap Make cover to change it.
5. Rental gear

   Rackets, balls, paddles or towels players can rent with the court, with a price and how many you have.
6. Coaches

   Invite the coaches who teach at your venue by email.
7. Cancellation & details

   How many hours before play players can still cancel for a full refund (most venues use 24), plus phone, email, address, a short description and what you have (parking, showers, lights…).
8. Review & submit

   Check everything and tap submit. LaroCourts reviews your venue, usually within one working day, and emails you when it is live.

First day checklist

Your venue is live. Do these once and your front desk is ready.

• Open the Calendar on the front desk phone or tablet and add LaroCourts to its home screen (how).
• Give each staff member their own sign-in under Team. Don't share yours.
• Add any bookings you already took by phone or chat as walk-ins, so online players can't book the same court.
• Block courts that are closed for repairs or private events.
• Share your booking page: on the Overview, tap Copy link and post it on Facebook, Instagram and in your group chats.
• Put a sign at the desk: “Book online at larocourts.vip”.
• Connect payouts on the Overview, so money from bookings goes straight to you.
• Teach your staff to check the calendar every morning and to open a booking to see the player's name, phone and rentals.
• At the end of the day, look at Payments to see what came in online.

Calendar

The calendar shows one day. Each court is a column. Time runs from top to bottom. Use the arrows or the date box to change the day. When you look at today, it refreshes by itself every minute.

Court booking

A player booked and paid online.

Lesson

A player booked a court with a coach. The coach’s name is on the booking.

Walk-in

Someone you booked at the desk or by phone. Paid to you directly.

Blocked

Closed on purpose: repairs, cleaning, a private event.

Awaiting payment

A player is paying right now. The slot is held for them (usually 15 minutes). If they don’t pay, it frees up by itself.

Tap any booking to see the booking code, player name and phone, number of players, coach, rentals to hand out, and the total.

Add a walk-in or a block

1. Tap an empty slot

   On the right court, at the start time.
2. Choose Walk-in or Block

   Walk-in: type the customer's name (and phone if you like) and the amount they paid you. Block: type a reason, like “Resurfacing”.
3. Check the times and save

   Tap Add walk-in or Block court. Players now see that time as taken.

Cancel and refund a player's booking

Tap the booking, then Cancel and refund, then tap again to confirm. The player gets a full refund, whatever your cancellation rule, and the slot opens up again. Only owners and managers can do this. Staff should ask a manager.

Courts

Under Courts you add, edit, hide and delete courts. Each court has:

• Name and sport, for example “Court 2 · Pickleball”.
• Surface and whether it is indoor or covered. Players see both.
• Price per hour: the normal (base) price. Peak rules can change it at certain times.
• Order: lower numbers show first on the calendar and booking page.
• Bookable: untick it (or tap Hide) to take a court offline without losing its history.

A court that has bookings can't be deleted. Hide it instead.

Prices

Every court has a base price per hour. Peak rules replace it on the days and times you choose. Set them under Hours & prices.

A rule has a label (only you see it), who it applies to (all courts, all courts of one sport, or one court), days, a start and end time, and a price per hour.

Most specific wins

If two rules cover the same time, the more specific one wins: a rule for one court beats a rule for a sport, which beats a rule for all courts. If two rules are equally specific, the higher price wins.

Priced per slot

Bookings are made of time slots, 30 minutes each unless you change it in Settings. Each slot is priced on its own, so a booking that crosses into peak time is charged fairly.

Rental gear

Under Gear you list what players can rent with a booking. Each item has a name, a short note for players (“Tube of 3 new balls”), a sport (or any sport), a price per booking, and a stock.

Stock is how many you can lend out at the same time. We count stock per time slot, so you never promise more than you have.

Players pay for rentals online with the court. Hand the gear out at the desk: it is listed on the booking in your calendar. An item that was rented before can't be deleted; untick Available to book instead.

Coaches

Coaches teach at your venue through LaroCourts. There are two ways to connect:

Request

A coach finds your venue and asks to teach there. You see it under Coaches → Requests. Tap Approve coach or Decline.

Invite

You type the coach’s email under Invite a coach. The coach accepts it in their coach dashboard. They need a coach profile first (larocourts.vip/coach).

• Coaches set their own hourly rate and weekly hours at your venue. They can only be booked while your venue is open.
• When a player books a lesson, the court is booked at the same time, in one payment. No double-booking.
• The court fee stays with you. The coach gets their rate. Commission is taken from each part in proportion.
• LaroCourts also approves each coach profile before players can book them.
• Removing a coach keeps lessons already booked on your calendar.

Team

Give everyone their own sign-in under Team. They must sign in to LaroCourts once with their email before you can add them.

Owner

Everything, including billing and payouts. Can hand the venue over to someone else. Can’t be removed.

Manager

Everything the owner can do day to day: courts, prices, gear, coaches, team, payments, billing and settings. Can cancel and refund bookings.

Front desk staff

Sees the Overview (with the last 30 days’ totals) and the Calendar. Adds and removes walk-ins and blocks. Can’t cancel paid bookings, open Payments or Billing, or change settings.

Handing over ownership

Did a partner or a manager set the venue up for you? Ownership can move to the real owner in a minute:

1. The new owner signs in once

   They open larocourts.vip and sign in with their email.
2. Hand it over

   The current owner (or the partner who set it up) opens Team → Hand over ownership, types that same email and taps Make owner.
3. Done

   The new owner controls everything. The previous owner stays on the team as a manager and can be removed later.

Payments

Payments shows the money from online bookings for this month, last month or the last 30 days. Only owners and managers see it.

Gross bookings

What players paid online, before commission. For lessons, the coach’s share is left out: it goes to the coach.

Commission

LaroCourts’ fee for your plan: 5% on Starter, 2% on Club, from 1.5% on Network.

Refunds

Money returned to players for cancelled bookings. The commission on a refunded booking is given back to you too.

Your net

Gross minus commission minus refunds. This is yours.

Paid out automatically

Money PayMongo already sent to your PayMongo account when the player paid.

Owed by LaroCourts

Money we collected for you because payouts weren’t connected yet. We transfer it to you.

Walk-ins are paid at your desk, so they don't appear here. PayMongo's own processing fee is separate from our commission; see Fees.

Payouts (PayMongo)

PayMongo is the licensed Philippine payment company that takes the GCash, Maya, QR Ph and card payments on LaroCourts. When you connect your own PayMongo account, each payment is split the moment the player pays: your share goes to your PayMongo account and our commission goes to us. No waiting, no chasing.

What you need

• Business registration: DTI (sole proprietor) or SEC (corporation or partnership).
• BIR Form 2303 (Certificate of Registration).
• A valid government ID of the owner.
• A bank account in the business's or owner's name, or a PayMongo Wallet, to receive the money.

How to connect

1. Check your venue email

   PayMongo sends the invite to the email in your venue details. Make sure it is the owner's business email.
2. Tap Connect payouts with PayMongo

   On the Overview page, in the Payouts box. Then tap Open PayMongo sign-up.
3. Sign up and upload your documents

   Create (or sign in to) your PayMongo business account, upload the documents above and add your bank details.
4. Accept the link request from LaroCourts

   This lets PayMongo split payments to you.
5. Come back and tap Check status

   PayMongo usually verifies a business in 1–3 working days. When the status says active, you are done.

Plans and billing

Walk-ins and blocks never cost commission. See all plan features on the pricing page.

Is Club worth it?

At ₱150,000 of online bookings a month, Starter costs ₱7,500 in commission. Club costs ₱2,990 + ₱3,000 = ₱5,990. Club saves money once online bookings pass about ₱99,700 a month.

How switching works

• To Club: tap Switch to Club under Billing. You get an invoice for the rest of this month only (prorated). Pay it with GCash, Maya, QR Ph or card and the plan switches right away.
• To Starter: it switches immediately and cancels any unpaid invoice.
• To Network: email hello@larocourts.vip.
• If this month is already paid, a switch to another paid plan starts next month. Email us to switch sooner.

Invoices

All invoices are under Billing → Invoices, with a Pay button on unpaid ones. We also email you when a new invoice is ready. If an invoice is still unpaid 14 days after its due date, your venue moves back to Starter. Nothing else changes and your bookings stay.

Settings

Photos

Add or remove photos and choose the cover, the one players see first.

Venue profile

Name, description, phone and email. Players see these on your booking page.

Location

City, area, street address, and map position. Tip: in Google Maps, long-press your venue and copy the two numbers at the top.

Amenities

Parking, showers, lights, café… Tap the suggestions or type your own.

Free cancellation

How many hours before start a player can cancel for a full refund. 0 to 168 hours. Default 24.

Payment hold

How long a slot is held while a player pays. 5 to 60 minutes. Default 15.

Time slots

Bookings start and end every 15 minutes, 30 minutes (default) or hour.

Web address

Your booking page address. Email us to change it.

Your status, plan, commission and payout status are shown at the bottom. LaroCourts manages those; change your plan under Billing and connect payouts on the Overview.

Emails and SMS

LaroCourts sends these messages automatically, by email and by SMS where we have a mobile number. You don't need to send anything yourself.

Walk-ins and blocks you add yourself don't send any messages.